Case Studies

Labstat Case Study: How Custom Software Transformed Laboratory Information Management

Labstat, a leading nicotine product testing laboratory and part of Certified Group, needed to move away from inefficient, manual data management. Their teams relied heavily on complex spreadsheets and outdated systems that created bottlenecks, risked compliance issues, and limited scalability.

Over a long-standing partnership, ISU Corp built a fully customized Laboratory Information Management System (LIMS) tailored to Labstat’s specific workflows. This secure, intuitive, and automated system now powers everything from sample tracking to invoicing, dramatically improving productivity, compliance, and access to information. ISU Corp continues to support and enhance the platform as Labstat grows globally under Certified Group.

About Labstat

Labstat is a globally recognized analytical testing lab specializing in nicotine, cannabis, and tobacco product testing. With decades of experience and a commitment to scientific excellence, Labstat plays a critical role in helping clients meet strict regulatory standards.

As part of Certified Group, Labstat supports a wide range of health and safety testing operations across North America.

Fast Facts:

  • Founded in 1976

  • Acquired by Certified Group in 2021

  • Serves clients in over 30 countries

  • Specializes in chemical and toxicology testing, compliance, and quality control

The Challenge

Before partnering with ISU Corp, Labstat’s internal operations relied on a mix of Excel spreadsheets and a legacy database. This made day-to-day tasks:

  • Time-consuming and inefficient

  • Prone to human error and data silos

  • Difficult to scale across teams and labs

Information retrieval was dependent on a few key individuals who knew how to navigate the old systems. As Labstat grew, it became clear that they needed a robust, centralized solution to support lab efficiency, traceability, and compliance.


What Labstat Needed:

  • Custom automation for managing sample intake, chain of custody, and test workflows

  • A centralized LIMS platform to eliminate spreadsheet chaos and improve collaboration

  • Secure user access and digital audit trails to meet strict regulatory requirements

  • Integrated invoicing and reporting tools for full workflow visibility

  • Scalability to support future lab expansions and growing client demands


The Solution: A Fully Custom LIMS Built by ISU Corp

ISU Corp worked closely with Labstat to design and implement a custom Laboratory Information Management System (LIMS) built from the ground up to match the lab’s real-world workflows.

Key Features:

  • Web-based Client Order Interface: Clients can submit and track orders online

  • Automated Chain of Custody & Sample Tracking: Maintains data integrity and traceability

  • Built-in Quotation, Worksheet, Invoicing, and Reporting Modules: Replaces fragmented processes

  • Security & Compliance: Includes role-based access, digital signatures, audit logs, and full traceability

  • Scalable Multi-Tenant Architecture: Supports Labstat’s expansion into new locations and service lines

ISU Corp continues to enhance and support the platform to ensure it evolves with Labstat’s operational and regulatory needs.


The Results

✔ Increased productivity, with more workflows handled in less time

✔ Eliminated spreadsheet chaos, improving efficiency and accessibility

✔ Improved compliance and traceability, backed by full auditability

✔ Greater visibility across teams, from sample intake to invoicing

✔ Scalable system architecture, supporting global expansion under Certified Group

Labstat continues to rely on ISU Corp for ongoing development and support, reinforcing the value of a long-term partnership with a trusted technology partner.


Why Custom Software Matters for Laboratories

Off-the-shelf systems often fall short for specialized labs that require strict compliance, unique workflows, and high traceability. By investing in custom software tailored to its operations, Labstat eliminated manual inefficiencies and built a platform that grows with their business.

In highly regulated industries like health testing and lab science, a custom LIMS can mean the difference between smooth compliance or falling behind. ISU Corp’s deep experience in building secure, scalable, and intuitive lab platforms makes us the go-to partner for labs that want to modernize.


Ready to Modernize Your Lab Operations?

ISU Corp specializes in building custom LIMS platforms and lab automation tools for regulated industries. Whether you’re looking to eliminate spreadsheets, improve traceability, or scale your lab operations, we can help.

Let’s transform your lab. Contact ISU Corp today to learn how our software solutions can support your compliance and growth.

OTIP Case Study: How Custom Software Enabled Secure Access Across Insurance Portals

OTIP (Ontario Teachers Insurance Plan), a leader in group insurance solutions, needed a secure and seamless way for members and partners to access multiple online portals. As demand grew, so did the need for a streamlined digital experience, one that would improve service delivery, enhance user satisfaction, and reduce administrative overhead.

ISU Corp partnered with OTIP to develop a custom software platform with single sign-on (SSO), robust user management, and secure admin control features. This centralized solution empowered OTIP’s users to access multiple services with one login while giving administrators the flexibility and security they needed to manage user access and content.

About OTIP

OTIP is a trusted provider of insurance products and services for Ontario’s education community. With a strong focus on personalized support and digital innovation, OTIP serves tens of thousands of teachers, education staff, and their families across the province.


Fast Facts:

  • Founded in 1977

  • Specializes in group benefits and home & auto insurance

  • Serves Ontario's education sector

  • Supports educators through personalized insurance and health plans


The Challenge

OTIP was launching multiple public-facing portals to better serve its members, partners, and internal teams. But managing access across several systems created inefficiencies and potential friction for users.

Their goals were to:

  • Eliminate multiple logins across different platforms

  • Enhance user experience and simplify access for clients

  • Ensure enterprise-grade security and data protection

  • Give administrators control over content and user permissions


What OTIP Needed:

  • A secure Single Sign-On (SSO) solution to unify access across platforms

  • Centralized user management for seamless account control

  • Administrative tools to customize and manage portal content

  • A digital experience that supports growth, security, and scalability


The Solution: A Centralized Access & User Management Platform

ISU Corp developed a custom portal access system for OTIP, designed to be intuitive, secure, and scalable. At its core was a Single Sign-On (SSO) feature, allowing users to log in once and gain access to multiple OTIP services without needing to manage separate credentials.

Key Features:

  • Single Sign-On (SSO): One secure login grants access to all connected OTIP portals

  • User Management Tools: Centralized services to create, manage, and update user accounts efficiently

  • Admin Control: Interface for administrators to control portal content and permissions

  • Secure Authentication: Two-factor authentication and robust login protections to safeguard member data

  • User Dashboard & Access to Benefits: Members can view benefit details, download documents, and manage their accounts online


The Results

✔ Unified login experience across multiple portals
✔ Increased user satisfaction and self-serve capabilities
✔ Strengthened security with two-factor authentication
✔ Improved administrative control and portal flexibility
✔ Enhanced scalability for future service offerings


Since partnering with ISU Corp in 2014, OTIP has continued to evolve its digital experience, delivering a secure, centralized platform that improves both customer service and internal efficiency.


Why Secure Access Solutions Matter for Insurance Providers

In the insurance industry, delivering secure, user-friendly digital access is no longer optional; it's expected. Members demand the ability to manage their accounts, view documents, and access benefits instantly and securely.

By investing in custom portal access software, OTIP stayed ahead of the curve, delivering a seamless and secure experience that builds trust with its members. Whether you're launching new portals, modernizing legacy systems, or improving customer retention, custom software built for your operations can make the difference.


Need a Secure Portal for Your Clients or Members?

ISU Corp specializes in building secure, user-centric software solutions for the insurance and financial services industry. Whether you need SSO, user management, or portal integrations, we can build a tailored system to support your goals.

Let’s modernize your client experience. Contact ISU Corp to learn how we can help you deliver fast, secure, and scalable digital access.