small business

How COVID-19 Has Impacted Small Businesses And Entrepreneurs

Epidemics and pandemics have been hitting humans for years. In the 1830s, France was affected by a cholera epidemic that killed at least 3% of Parisians, affecting the economy and destabilizing the political situation. Years later, many countries in Europe and the United States suffered a similar fate with the Spanish flu that killed almost 50 million people and caused the closure of several businesses.

While both scenarios are related to unfortunate events, when you look deeper into the consequences of the epidemics to the economy of the countries affected, the first one mentioned, influenced the Industrial Revolution in France, and the second example provided new opportunities for the creation of new businesses. 

Although COVID-19 has provoked an unprecedented downturn in the global economy, it is currently showing patterns that suggest that although many countries have been affected by the effects of the pandemic and several businesses have been shot down and thousands of people have lost their job, there may be a light at the end of the tunnel.

Who has been more affected by COVID-19?

The impact of COVID-19 has widened inequalities. For example, it is a fact that women work disproportionately more in industries that have been severely affected by the pandemic. Therefore, female small business owners face a greater probability of losing income than male small business owners.

The recreation industry has also been hit hard. Businesses such as gyms, theaters, cinemas, restaurants, and nightclubs have experienced more than 50% loss in sales compared to years before COVID-19. In addition, the accommodation sector, such as hotels and small guest houses, has faced high levels of vulnerability, increasing the challenges to stay in the market.

Small businesses have not been the only ones affected by COVID-19, in fact, many large companies rely on small businesses as suppliers or even subcontractors for specific services. So if small businesses experience job losses and decreased opportunities, large businesses are affected too. This relationship causes a chain effect that can negatively impact the economy in general.

What makes small businesses vulnerable?

A study done on past recessions in the US showed that small business owners are more vulnerable. They estimate that without effective government intervention, 25-40% of small businesses with fewer than 20 employees were more likely to shut down permanently during the first four months of COVID-19.

Similarly, your geographic location influences your level of vulnerability. Government and public health responses around the world have marked differences from country to country.

Most of them have taken a variety of measures to support small businesses, countries like the UK, Sweden, Thailand, China, Qatar, Russia, and Portugal have implemented various measures, from financial assistance, tax relief, lower interest rates, and loan guarantee.

While countries such as Liberia, Montenegro, Pakistan, and some countries in the African region have only implemented financial assistance aid.

Furthermore, vulnerability increases for those with a lower educational level. Business owners with less than a high school degree faced more risks as their businesses tend to be in less resilient sectors such as maintenance, repair, and construction services.

What kind of businesses has thrived during COVID-19?

The pandemic has forced several companies to close around the world, creating the highest levels of unemployment in history. However, there are some types of businesses in specific sectors that have been able not only to survive the crisis but also to prosper.

Online shopping, food delivery, cleaning services, fitness equipment companies, and the tech and telecommunications industries are some of the businesses that are enjoying a boost in sales thanks to the coronavirus.

Is there still hope for small businesses and entrepreneurs?

According to the Chief Economist at IHS Markit, COVID-19 has caused an economic shock three times worse than the 2008 financial crisis. However, crises are seen as opportunities. Over the years, many of today's most recognized companies have taken advantage of their capacity for innovation and creativity to transform themselves after periods of crisis.

Companies such as Airbnb, Netflix, Microsoft, and Apple seized the opportunities they found and turned their companies not only into thriving businesses but recognized leaders in their industries.

As Albert Einstein said:


The crisis is the greatest blessing for people and nations because the crisis brings progress.

Creativity comes from anxiety as the day comes from the dark night. 

In the crisis that is inventiveness, discoveries, and great strategies.

Those who overcome the crisis, overcome themselves, without being overcome.’’

After almost 2 years of dealing with this global health crisis, the innovation that has emerged from it is undeniable.

New businesses have emerged mainly in the digital environment, and existing ones have seen greater demand. Mastercard's Recovery Insights: Small Business Reset report shows that small businesses experienced a boom. According to the report, 32% more SMEs were formed worldwide in 2020.

Countries around the world have seen unprecedented growth in new business formation, in some cases as high as 30% or more.

It is a fact that the global economic market rarely reacts in the same way to changes, and is less likely even after the impact of a crisis. 

However, this scenario may be the beginning of a great transformation of the global landscape for business e-commerce.

Overall, the coronavirus pandemic has been a significant economic challenge for millions of small businesses around the world. It has not been the same situation for all businesses, though. Since those that required people gathering, such as hotels, restaurants, travel, and sports centers, have been more affected by closures and social distancing restrictions.

However, as the facts have shown, crises are times when innovation and creativity flourish, and while many companies have faced their darkest times, others have remained resilient and adapted to the new reality, and other daring have been born.

Is there still hope for small businesses and entrepreneurs? The answer seems to be a big YES.

We work with successful companies to increase their net profits using exceptional custom software solutions, contact us here to see how we can help your business grow!

 
 
 

4 Netsuite’s Benefits for Startups, Small and Fast-Growing Businesses

NetSuite is a software created to provide business management solutions. It is currently used by more than 40,000 companies in the world and although it was designed to adapt to companies of any size, about 60% of its implementations in 2018 were focused on medium-sized companies.

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Among the main features of NetSuite are:

  • Flexible platform that allows adapting to new business models easily.

  • Existence of preconfigured modules for financial planning and management, production management, order management, supply chain management, and customer relationship management, known as CRM, among others.

  • Adaptable to English, Spanish, Chinese (Traditional), Italian, Japanese, German, French, Danish, Dutch, Korean, Portuguese, Russian, Swedish, Indonesian, Taiwanese, and Thai.

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Let's talk about the benefits that Netsuite brings for Startups, Small and Fast-growing Businesses:

1. NetSuite is an intelligent system that adapts to your business as it grows. It allows you to forecast customer demand and plan supplies helping you to save time and money.

2. The automation of processes increases the effectiveness and efficiency of operations in companies. NetSuite allows you to control processes in a way that reduces the chances of errors, saving time and contributing to making strategic decisions.

3. Having the different departments of your company working in isolation affects the achievement of the objectives. Netsuite is software that allows you to improve communication between the different departments of your company, enabling greater control of operations.

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4. It is a 100% cloud platform, this allows you to access your company's information at any time and from any device connected to the Internet.

In addition, the visibility of the information is in real-time, increasing the possibility of taking advantage of growth opportunities in the market and facilitating decision-making.

Netsuite is an ally for companies of all sizes looking to save time and costs. Businesses can benefit from using Netsuite for different reasons, from having a single source of reliable information in real-time that all employees can access, to quickly and easily incorporating new features as your business grows.

Consequently, Netsuite has become a very useful tool for companies that want to be successful in today's competitive business environment.

For more information feel free to contact us.

 
 
 

3 Most Common IT Support Costs for Small Businesses

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Find out Which IT Support System Works for Your Business

Starting a new business will involve lots of hidden costs along the way, you often wouldn’t think about the need for IT support. Understanding the potential information technology costs that may arise for your business will help you to plan as you build your brand. Knowing the potential foreshadowed costs allows you to strategically budget and allocate funds to start preparing for your IT needs to come. 

Where Will You Need IT Support?

As your business increases, there will be a greater need to expand. This could look like new software development, increasing data-saving outlets, or integrating technology with your business strategy. You may not have all the answers to achieving these solutions - this is where IT support comes into play. You need to think about if you want an IT department on standby within your company, or if you would prefer to have IT support brought in whenever needed. 

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Three Different Cost Streams

IT costs often come in three different cost streams; you can have a one-time need for support, and a consistent support team on hand for your company, or create an internal company system. 

1.One-time Support

2.Consistent Support System 

3.Use your Company Resources

One-Time Support 

Sometimes an out-of-the-blue need for information technology will arise for your company. This is an unpredictable cost that truly depends on the IT situation that occurs. Ultimately, you do not have to do last-minute research in an attempt to find a trustworthy company. Instead, as you are starting up your small business, this is the time to begin determining what IT support software company will be great to mitigate your future problems. 

Having one-time on-call support is best for situations when you need to perhaps install software, and it would be best done by a professional IT specialist. Needing a specific task done one time will likely be far more cost-efficient for your company, rather than having an IT support team on standby or as its own department. 

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Consistent Support System 

Using an outside company to help ensure your IT needs are being met will be a relatively easy cost for your company to budget off. The company will likely have a clear-cut monthly fee or salary that needs to be paid for the employee to be on standby. As your business expands and becomes more medium-sized, there will be a greater need to expand from potentially one to maybe three workers. 

Outsourcing support from an expert means any unexpected troubles you run into - they are there and ready to help. Thinking about adding in more people to your team, even outsourced, could be a daunting idea for your newer business. Though we need to recognize, compared to outsourcing standby support, implementing internal company resources will likely dramatically increase that cost. 

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Use Your Company Resources 

Having an in-house IT team will likely be the most costly compared to the other IT support methods. Ideally, we can see how having expert support implemented within every facet and department of your company is advantageous. As technology becomes a driving avenue of expansion for companies, it is clear how in-house support is a remarkable tool. 

This method is best to be utilized by a larger company. The bigger the company, the more everyday technological problems may occur throughout the entire business - this ensures your IT department is in use and constantly helping to progress your business. While this can be an asset for a larger business, we would recommend small to medium-sized businesses steer away from this path because it can create unnecessary costs for your company. In a small business, creating an IT department early on - means those workers may not be strategically utilized as often as they should be to really be worthwhile. 

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In Conclusion: Identify The Right Method For You

Knowing the IT setup you want within your business now can help to clear up future concerns. Fusion Computing has a great article detailing these different IT costs for businesses and includes what a potential cost breakdown could look like for companies at https://fusioncomputing.ca/cost-of-it-support-for-small-business/.

Having a reliable company you know can provide you with a strong software support system is key to growing your business. What cost stream works best for your company?

Find out how ISU Software can help propel your company towards success, contact us!