OTIP Case Study: How Can ISU Corp Custom Software Development Help an Insurance Company?
Picture this: your insurance company is growing, and you’re constantly getting new clients who all need access to information on their accounts. Instead of serving each person individually, which is costly and time-consuming, you decide to hire a software development company to help create an online portal that automates the retrieval of information for you and your clients. Suddenly, your reputation is through the roof, as you’ve innovated and put yourself above the competition.
OTIP (Ontario Teachers Insurance Plan) was embarking on implementing several public-facing portals to provide services to its members and partners. In order for these portals to be integrated, while being user friendly and secure, there needed to be a mechanism for end-users to login securely and then be provided access to these portals.
Single sign-on
This was a feature that was needed in order to allow users to login once and then be provided access to multiple portals. Imagine you sign in once, and then have instant access to all your favourite streaming services. It’s like that… except it’s all for insurance.
user management
We provided OTIP with all the underlying services for managing users in an effective and efficient way, giving them the control to best direct their affairs.
Admin Control
We also implemented a system for administrators to control member site content and customize it according to the company's needs.
Since working with us in 2014, OTIP has gained functionalities like a user dashboard, downloadable documents, and user access to benefit details.
Our work with OTIP directly impacted customer relationships by providing high-end security functions like two-factor authentication. We created a custom software that enabled customers to register and access multiple portals. OTIP not only gained more customers, they also gave their clients a fast and secure way to view and manage their benefits directly online.
Whether your insurance agency is in need of new innovative software to benefit your clients, or if your internal organization could use a power-up, we have a dedicated team of high-end developers ready to step in and make it happen.
We work with successful companies to increase their net profits using exceptional custom software solutions, contact us here to see how we can help your business grow!